Back to home

Privacy Policy

Effective date: July 10, 2026

This Privacy Policy explains how Zenatio collects, uses, stores, and protects your data. Zenatio is operated by Aydanoglu Global LLC.

Information we collect

Zenatio may process account information (email, name), Amazon Ads and Amazon Selling Partner API connection data (campaigns, products, catalog metadata, keywords, search terms, marketplace identifiers, and performance metrics), usage data (session logs, IP address, device information), and payment data through Stripe. Card details are never stored on Zenatio servers.

Amazon seller data

With the seller's explicit authorization, Zenatio processes Amazon seller account data from Amazon Ads API and Amazon Selling Partner API. This may include advertising campaigns, keyword/search-term performance, catalog/product metadata, marketplace identifiers, and performance metrics. Zenatio uses this data to provide campaign analysis, listing optimization, AI-generated insights, recommendation workflows, approval queues, and seller dashboards.

No Amazon buyer PII

Zenatio does not retrieve, store, or send to AI providers Amazon customer names, shipping addresses, customer contact details, buyer PII, delivery information, or other sensitive customer personal data. Zenatio is focused on seller advertising, product/catalog, and performance data.

How we use your data

Zenatio uses data to provide the service, generate AI recommendations, analyze performance, protect accounts, create seller-approved action workflows, provide support, and meet legal obligations.

Data retention and deletion

Active account and Amazon seller data are retained while your account is active. If you disconnect Amazon or request account deletion, related access tokens and seller connection records are deleted or disabled. On account deletion, after a 7-day grace period, personal account data is anonymized or deleted. Billing and audit records may be retained for legally required periods.

Your rights

You may request access, correction, deletion, restriction of processing, and data portability. Account deletion can be initiated inside the application. For other requests, contact support@zenatio.com.

Service providers and subprocessors

Zenatio does not sell seller data or disclose it for independent third-party use. Zenatio uses service providers/subprocessors to operate the service: Supabase (database and authentication), Vercel (hosting), Sentry (error monitoring), Stripe (payments), Resend (email), and Anthropic (AI infrastructure). Credentials, refresh tokens, and Amazon buyer PII are not sent to Anthropic.

For privacy or data requests, contact support@zenatio.com. Security reports may be sent to security@zenatio.com, and privacy-specific requests may be sent to support@zenatio.com.